![]() Select Add Someone Else to This PC (under Family & Other users).Open Settings (Press the Windows Key + L).Fix 7: Create A New User AccountĬreate and use another user account on your PC if the above tricks did not work. Make sure you close all running programs as they can interrupt the process. Do you use a laptop? Leave it connected to a power source. All you need to do is launch the command prompt (you need admin rights) and then enter: sfc /scannow.ĭeleting the file might take a while. You don’t have to download it – it comes pre-built on Windows computers. Thankfully, the System File Checker tool should help. However, it can be an extensive process that causes the black screen issue.Ī file might have been randomly corrupted. This helps if you have a low bandwidth connection. Fix 5: Switch Off Bitmap Cachingīitmap cashing is when the RDP client creates and caches resources. The recommended screen resolution will depend on your monitor size and its specs. Change your Screen Resolution to the recommended amount or even lower (under Display Resolution).Scroll down until you find Scale and Layout.You may have set your screen resolution to higher than the recommended amount.įixing this will only take a couple of seconds: Hopefully, you won’t face any problems when your PC restarts now. Restart your PC for good measure afterward.Open the Device Manager (search for it by tapping the magnifying glass in the start menu).Microsoft recommends updating your drivers as it’s the best fix for the problem. Outdated GPU drivers can also be the culprit. Install any updates related to the RDP client.Click on the gear icon to open Settings.Like with an older Windows version, it may be bugging out.Ĭonsidering how you can use the client on both desktop and mobile, the update process differs. The issue could be due to an outdated RDP client. Restart your PC after any updates have been installed.Keep reading to find out how: Fix 1: Update WindowsĬheck whether you’re using an older OS version. Thankfully, I was able to fix it each time with the solutions discussed below. I faced the black screen issue on and off. Updating Windows and the RDP client should help.ĭuring the start of the pandemic, I was working remotely and had to use RDP. Are you dealing with the remote desktop black screen error? Although Microsoft’s Remote Desktop Client is useful, there are times it can malfunction due to various reasons.
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